OUR SERVICE Installation and Service

Excellent Crane will provide you with all installation related and after-sales services, ensuring your peace of mind.

crane installation

Install Specified Services

We can dispatch our senior mechanical engineers to the end user's site for installation assistance and guidance.

Learn More
crane maintenance

Engineer Maintenance Services

We can dispatch our senior crane maintenance engineers to the user's site to conduct a comprehensive inspection of the existing cranes.

Learn More
crane site investigation

On Site Investigation Services

If you are unsure of the exact dimensions of your workshop but are unsure of what type of crane you need now, we can dispatch engineers to conduct on-site investigations and provide you with a free customized solution.

Learn More
crane maintenance

Maintenance Assistance Services

If you need the help of existing cranes, but these cranes were purchased from other suppliers. Don't worry, we are still willing to send our engineers to inspect and provide you with appropriate solutions.

Learn More
crane manufacturing

Manufacturing Assistance Services

If you want to save equipment and shipping costs, make crane steel structures in your own workshop. Don't worry, we will provide you with a complete set of crane accessories and share our crane main beam manufacturing drawings.

Learn More
crane after-sales service

24-hour Online Service

We have a strong pre-sales and after-sales team to provide 24/7 service to our customers. If you have any further questions, please contact us through WhatsApp or email.

Learn More

Service Network

After-Sales Service

In order to provide our customers with perfect service, we have established 8 service networks, including over 60 after-sales service engineers from overseas markets. They are all managed and deployed by specialized agencies – customer service centers, and detailed customer profiles are established. The technical level and skills of electromechanical after-sales service engineers are fully capable of installing, adjusting, debugging, training and guiding user operators, and providing free technical consulting services.

What services are provided?

Customized Solutions For Cranes

EXCELLENT CO., LTD specializes in designing and manufacturing heavy-duty lifting equipment, including bridge cranes, gantry cranes, jib cranes, mobile gantry cranes, light cranes, and electric hoists. We have been working in the crane industry for over a decade and have extensive experience in crane design, manufacturing, and maintenance.

Installation

We dispatch after-sales service engineers to assist in installing and debugging equipment. Professional departments conduct follow-up visits on each set of equipment after installation.

Accessory

We provide original, authentic, and high-quality accessories for equipment maintenance.

Technology

We provide customer training for operators and maintenance personnel, and offer free technical consulting services. We provide lifelong service for equipment.

24/7 Priority Support

We provide service 24/7 every week.